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U.S. Losing International Business Attitude?
This week I am helping some friends at the Cebit IT fair in Hannover. (The reason why I didn’t post much the last days.)
It’s my twentieth-something visit to the fair, so I am used to all the hype by the 6,000+ exhibitors and the long walks across 70 acres of exhibition space.
Something that struck me this year during the usual walk arounds and dozens of evaluation talks is the lack of U.S. exhibitors. The usual big ones, Microsoft, Cisco, AT&T are there of course, but the number of small U.S. soft- and hardware companies has shrunk.
According to the statistics (pdf), there are 195 exhibitors from the U.S. this year, but 602 from Taiwan, 471 from China, 197 from Hong Kong and 215 from South Korea. As far as I remember, the first years of Cebit fairs were dominated by big and small U.S. companies and only a few came from Asia (besides the local German companies, which usually make up some 30% of the total.)
I am not sure why this is the case. One reason may be the different attitude to customers. The U.S. sales folks, usually very friendly but speaking only English, always have the very greatest product. But when one asks for customizations they are shaking their heads or just start repeating their initial sales pitch.
The Asian folks, also very friendly and sometimes even too servile, share their capable translators. They know that their products are not perfect. If you ask for a bell here or a whistle there, their master technician will appear within a minute and you will have a serious delivery time and price quote within a day or so.
Technically the products from Asia are always internationalized. They will accept various date codings, time formats etc, though their localization, i.e. the translation into other languages, sometimes lacks quality (often with funny results.) By comparison the smaller U.S. software products often lack even basic internationalization. One Web 2.0 calendar product I looked at even insisted on am/pm time formats. The business models are insufficient too: "Sorry, our website for updates will only accept credit cards."
It is the attitude expressed in this recent Boing Boing post:
Pi day (3.14etc) was celebrated by mathophiles around the world earlier this week.
Who around the world celebrates on a date format of 3/14?
Even a billion dollar U.S. high tech weapon system like the F-22 breaks down when crossing the international date line. How does the U.S. ever plan to make more international relevant products again?
After 9/11 one would have expected some general additional awareness and considerations for international issues. My anecdotal impression is that the U.S. business world, aside from the very big companies, has instead lost in international attitude. Given the huge U.S. current account deficit, this attitude needs to change again.
Big time ot, and I would have waited till there was a new open thread as the current one has reached capacity (usually when b puts up a new one) but I thought this should be seen now:
U.S., IDF hold joint exercise on response to nuclear attack (March 21 and 22nd)
Israel and the United States are conducting a joint military exercise whose main goal, according to military officials in both countries, is to hone the allies’ abilities to fend off missiles equipped with nuclear, biological or chemical warheads.
This year’s Juniper Cobras drill, in contrast to those in recent years, will not involve intercepting live missiles due to logistical constraints associated with last summer’s Lebanon war and U.S. deployments.
The Israel Air Force’s Air Defense Artillery Brigade and the U.S. Army Corps’ 69th Air Defense Artillery Brigade are taking part in the maneuvers.
Israel is testing the latest version of the Arrow and Patriot PAC-2 anti-missile systems.
The Americans are testing, for the first time, the capabilities of their Terminal High Altitude Area Defense (THAAD) and Patriot PAC-3 systems.
The aim of the exercise is to measure the response time in the event of a missile assault on Israel, the missile interception capabilities and the communications, battle management and command-and-control systems of both countries.
Major Peggy Kageleiry, U.S. Army public affairs officer for Juniper Cobra 2007, told “Army Times” that despite the limitations of this year’s exercise, the computer simulation has proved valuable in advancing the primary purpose of Juniper Cobra, which is to improve the allies’ ability to cooperate against common threats.
“It’s all about interoperability – and the more we train together and exchange ideas, the readier we’ll be in any future scenario that may require joint or coalition operations,” Kageleiry said.
An Israeli defense official said the live-fire interoperability drills will resume in the next Juniper Cobra, tentatively planned for spring 2009.
Juniper Cobra is the name given by the U.S. Army to the maneuvers, which are part of an American emergency plan to defend Israel from missile attacks. The exercises, which began in 2001, have in the past involved the deployment of U.S. missiles on Israeli soil and trials of the Patriot missile system.
babelfish translation from German:
Landesweite Atomschutzübung in Israel
Country-wide atomic protection exercise in Israel Israel plans a country-wide atomic protection exercise for the coming month. With the test intended for 21 and 22 March is to be played to the end the case of a nuclear attack on the country, communicated the emergency services on Monday. Were rehearsed both the scenario of a solid missile attack, and Israel it in the past summer during the war against the schiitische Hisbollah-militia in Lebanon, and an attack with non-conventional rockets had experienced, explained a speaker stomach David Adom, the Israeli counterpart as the red cross. In the exercise the task forces of army, police and fire-brigade therefore participate. It was announced siren alarm for the whole country.
the German article above is the only thing I could find with a date on it, but there are a lot more articles on this exercise in English, but none have a date.
Israel, U.S. hold large-scale joint missile defense exercise
JERUSALEM: Israel and the U.S. are conducting a large-scale missile defense exercise aimed at combining their systems, American and Israeli officials said Sunday, as both countries warn that Iran could obtain nuclear weapons and long-range missiles.
The operation, code-named “Juniper Cobra,” is taking place in the Negev desert in southern Israel with thousands of American and Israeli troops. Both sides described the timing as routine, denying a direct connection to the Iran threat.
Seeing as how we know about 9/11 and the London bombings occurring on the same day as terror drills, this next one ought to be widely publicized before hand- like, “we’re watching you”…
‘Coincidentally’, the 21st is when the UN is meeting to vote on sanctions for …. Iran…
Posted by: Uncle $cam | Mar 19 2007 5:08 utc | 12
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